Terms and Conditions

This website is operated by CelesteOxford. Throughout the site, the terms "we", "us", "our", and "entrepreneur" refer to CelesteOxford. CelesteOxford offers this website, including all information, tools, and services available on this site, to you, the user, provided that you agree to all the terms, policies, and notices stated herein.

By visiting our site and/or purchasing something from us, you agree to our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and policies referred to and/or available via a hyperlink. These Terms of Service apply to all site users, including but not limited to users who are browsers, suppliers, customers, vendors, and/or contributors to content.

Please read these Terms of Service carefully before visiting or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you must not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you declare that you are at least of legal age in the state or province where you reside, or that you are of legal age in the state or province where you reside and that you have given us your consent to allow all of your minor family members to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You may not send any worms, viruses, or any other code of a destructive nature.
A violation of any of the Terms will result in the immediate termination of your Services.

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and may (a) involve transfers over various networks; and (b) be altered to conform to and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ARTICLE 1 - DEFINITIONS
In these terms, the following terms are defined as:
Cooling-off period: the period within which the consumer may exercise their right of withdrawal;
Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur;
Day: 08-10-2024
Duration transaction: a distance contract concerning a series of products and/or services, where the delivery and/or acceptance obligations are spread over time;
Durable medium: any means that allows the consumer or entrepreneur to store information personally directed to him in a way that allows future consultation and unchanged reproduction of the stored information.
Right of withdrawal: the ability for the consumer to cancel the distance contract within the cooling-off period;
Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;
Distance contract: a contract in which, within a system organized by the entrepreneur for distance selling of products and/or services, use is made exclusively of one or more techniques for remote communication up to and including the conclusion of the contract;
Technique for remote communication: a means that can be used to conclude a contract, without the consumer and entrepreneur being in the same place at the same time.
General Terms: the present General Terms of the entrepreneur.

ARTICLE 2 - IDENTITY OF THE ENTREPRENEUR
Business name: Celeste Oxford
Chamber of Commerce number: 94367248
Trade name: DVDL E-com
VAT number: NL003958915B72
Customer service email: info@celesteoxford.com
Business address: Koolhovenlaan 57, Tilburg, Netherlands

ARTICLE 3 - APPLICABILITY
These general terms apply to any offer made by the entrepreneur and any distance agreement and orders between the entrepreneur and consumer.
Before the distance contract is concluded, the text of these general terms will be made available to the consumer. If this is not reasonably possible, it will be stated before the distance contract is concluded that the general terms can be viewed with the entrepreneur and will be sent to the consumer free of charge as soon as possible upon request.

ARTICLE 4 - THE OFFER
If an offer has a limited validity period or is subject to conditions, this will be clearly stated in the offer.
The offer is non-binding. The entrepreneur is entitled to modify or adjust the offer.
The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to enable the consumer to make an informed assessment of the offer. If the entrepreneur uses images, these are a true representation of the offered products and/or services. Obvious mistakes or errors in the offer do not bind the entrepreneur.
All images, specifications, and details in the offer are indicative and cannot lead to claims for compensation or cancellation of the agreement.
Images of products are a true representation of the offered products. The entrepreneur cannot guarantee that the displayed colors exactly match the actual colors of the products.
Each offer contains such information that it is clear to the consumer what rights and obligations are associated with accepting the offer.

ARTICLE 5 - THE AGREEMENT
The agreement comes into effect, subject to the provisions of section 4, when the consumer accepts the offer and meets the conditions set for it.
If the consumer has accepted the offer electronically, the entrepreneur will promptly confirm the receipt of the acceptance of the offer electronically. Until the receipt of this acceptance is confirmed by the entrepreneur, the consumer may cancel the agreement.
If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment.

ARTICLE 6 – RIGHT OF WITHDRAWAL
Upon purchasing products, the consumer has the option to cancel the agreement within 14 days without giving a reason. This cooling-off period begins the day after the consumer receives the product or a representative designated by the consumer.

ARTICLE 7 - COSTS IN CASE OF WITHDRAWAL
If the consumer exercises their right of withdrawal, the return shipping costs are borne by the consumer.
If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after withdrawal, provided the product has been returned or sufficient evidence of return has been provided.

ARTICLE 8 - EXCLUSION OF THE RIGHT OF WITHDRAWAL
The entrepreneur may exclude the consumer's right of withdrawal for certain products. This exclusion is only valid if the entrepreneur clearly stated it in the offer or before concluding the agreement.

ARTICLE 9 - THE PRICE
We reserve the right to modify prices of the offered products and/or services during the validity period stated in the offer, even due to changes in VAT rates.
The entrepreneur can offer products or services that are subject to fluctuations in the financial market and are outside of the entrepreneur's control, at variable prices. This dependency on fluctuations will be mentioned in the offer.

ARTICLE 10 - CONFORMITY AND WARRANTY
The entrepreneur ensures that the products and/or services meet the agreement, the specifications stated in the offer, the reasonable requirements of quality and usability, and the applicable laws and regulations at the time of the conclusion of the agreement. Any defects or incorrectly delivered products should be reported to the entrepreneur in writing within 14 days after delivery.

ARTICLE 11 - DELIVERY AND EXECUTION
The entrepreneur will take the utmost care in receiving and executing orders for products.
The place of delivery is the address provided by the consumer. Accepted orders will be executed with due speed, but no later than 30 days unless the consumer has agreed to a longer delivery time.

ARTICLE 12 – DURATION TRANSACTIONS: DURATION, CANCELLATION, AND EXTENSION
The consumer can cancel an agreement concluded for an indefinite period that provides for the regular delivery of products or services at any time, subject to agreed cancellation rules and a notice period of no more than one month.

ARTICLE 13 – PAYMENT
Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 days after the cooling-off period begins.

ARTICLE 14 – COMPLAINTS PROCEDURE
Complaints about the execution of the agreement must be submitted to the entrepreneur in writing within 7 days after the consumer notices the defects.

ARTICLE 15 – DISPUTES
Dutch law exclusively applies to agreements between the entrepreneur and the consumer to which these general terms apply, even if the consumer resides abroad.

ARTICLE 16 - PERSONAL INFORMATION
Your submission of personal data through the store is governed by our Privacy Policy.

ARTICLE 17 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability.

ARTICLE 18 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website.

ARTICLE 19 – CESOP
Due to the 2024 changes regarding the "Amendment of the Sales Tax Act 1968 (Implementation of Payment Service Providers Directive)" and the implementation of the Central Electronic System of Payment Information (CESOP), payment service providers may register data in the European CESOP system.