FAQ Support
Use this text to share information about your product or shipping policies.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
What are the return rules?
You can return your items within 14 days, no questions asked.
How do returns work?
By simply sending us an email at info@celesteoxford.com or via the contact form, our support team will guide you through the return process.
How can I contact Celeste customer service?
For any inquiries or assistance, you can contact our customer support team by sending an email to info@celesteoxford.com. We are committed to answering all questions in a timely manner.
What payments methods do you accept?
With us, you pay safely with credit card and Paypal.
Protected by an SSL (Secure Socket Layer) connection that ensures the digital transmission of your personal data, such as credit card and account information. Your privacy and data security are our top priority. We guarantee the confidential treatment of your information, do not share it with third parties and use it only for the agreed purposes before deleting it.
How can I track my order?
Yes, once your order has been shipped, we will provide you with a tracking number to monitor the progress of your delivery. Or by visiting the track your order page on our website.
What size should I get?
All our garments are based on standard European sizes, but we strongly recommend sizing up for a better fit (oversized/straight).