SHIPPING & DELIVERY
Welcome to Celeste Oxford! We are committed to providing a smooth and efficient shipping experience. Please review our updated Shipping and Delivery Policy to understand how we manage and process orders.
Shipping Rates and Methods
- Local Shipping: Free shipping
Processing Time
- Normal processing time: 1-2 business day
- We strive to process and ship your order as quickly as possible.
Delivery Times
- Normal delivery time: Approximately 6-10 business days
- Please note that delivery time may vary depending on your location.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package and monitor its progress.
Returns and Exchanges
Not satisfied with your purchase? No problem! We offer a 14-day return policy, no questions asked. Simply return your item in its original condition and packaging within 14 days of receipt for a refund or exchange.
Delivery Issues
While we aim to deliver on time, we are not responsible for delays caused by the shipping carrier. In case of any issues such as lost or damaged packages, please contact us immediately at info@celesteoxford.com, and we will assist you in resolving the matter.
Address Accuracy
Please ensure that your shipping address is complete and accurate before placing your order. We are not responsible for any delays or issues caused by incorrect shipping addresses. If you need to make changes after placing your order, please contact us immediately.
Order Changes and Cancellations
If you need to change or cancel your order, reach out to us as soon as possible. Once the order has been processed or shipped, changes may no longer be possible.
Contact Us
For any questions or concerns regarding shipping and delivery, please feel free to contact us:
Email: info@celesteoxford.com
Website: celesteoxford.com
Thank you for shopping with Celeste Oxford! We strive to ensure your order reaches you as quickly and efficiently as possible.