At Celeste Oxford, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information when you use our website, including:

a. Personal Information

When you place an order or sign up for our newsletter, we collect personal information such as:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment information (credit card or other payment details)

b. Automatically Collected Information

When you visit our website, we may collect information automatically through cookies, web beacons, or other tracking technologies, such as:

• IP address
• Browser type
• Device information
• Pages viewed and actions taken on our site
• Referring URL

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• Order Processing: To process and fulfill your orders, including sending you confirmation emails, shipping information, and tracking details.
• Customer Support: To respond to your inquiries, handle returns, and provide you with support.
• Marketing: To send promotional emails about new products, special offers, or other information we think you may find interesting, but only if you have opted-in to receive such communications.
• Website Improvement: To analyze trends, administer the site, and improve user experience.

We do not sell, rent, or lease your personal data to any third parties for their marketing purposes.

3. Legal Basis for Processing Your Data

In accordance with the General Data Protection Regulation (GDPR), the legal grounds for processing your personal data include:

• Your consent to receiving marketing communications.
• The performance of a contract, such as processing your purchase.
• Compliance with a legal obligation.
• Legitimate interests, such as improving our services and website.

4. Sharing Your Information

We may share your information with trusted third parties to provide services on our behalf, including:

• Payment processors: To securely process your payment information.
• Shipping carriers: To deliver your orders to the provided address.
• Service providers: For website hosting, email marketing, and analytics.

These third parties have access to your personal data only to perform their tasks and are obligated to protect your information in accordance with this policy.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

• Remember your preferences and login details.
• Track website usage and analyze trends.
• Tailor our marketing efforts to better serve your interests.

You can control or disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.

7. Security of Your Information

We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies for sensitive information like payment data. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to update or correct any inaccurate information.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.
• Withdrawal of Consent: If you have given consent to the processing of your data, you have the right to withdraw it at any time.

To exercise these rights, please contact us at info@celesteoxford.com .

9. Third-Party Links

Our website may contain links to third-party websites. Once you leave our website or are redirected to a third-party website, we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

10. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such information, we will take steps to delete it from our records.

11. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and we encourage you to review it periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Celeste Oxford
Email: info@celesteoxford.com
Website: www.celesteoxford.com